Customer Relationship Management
We ensure that your CRM system is designed to support fine-tuned, interactive communication with customers and allows to flexibly adjust your customer policy and marketing strategy to the changing customer needs.
Decision-making support
Sales & Marketing Automation
Customer Communication and Servicing
Customer Segmentation and Policies
TSoft deploys CRM features that help you to resolve the most vital segmentation problems.
Accurately define customer segment
Apply customer policies according to segmentation
Track & manage performance
The Way to Success
Deep understanding of the customer’s specific business requirements and skillful technical project realization are a passport to success of any CRM development project.
The result is a powerful, cost-effective, scalable and easy-to-use CRM system allowing your employees and customers to benefit from effective organization of business processes and intelligent decision making while bringing the risks of your IT investments to a minimum.
Itransition provides professional assistance at all stages of CRM implementation:
Flexible Engagement Models
Depending on project-specific characteristics, we propose 3 major engagement models
Fixed Price
Fixed budget and deadline.
TSoft covers all project risks.
Time & Materials
Costs on the basis of man hours actually worked, and can be flexibly adjusted to the changing needs for time and resources.
Dedicated Team
You assemble your team of professionals of required qualification, taking full control over project progress and budget scheme.
